We annually send out a member satisfaction survey. Check your inbox, it’s a chance for us to get additional feedback and your chance to win one of two $250 gift cards!
We want to hear from you to find out how we’re doing and what we can improve. Our goal is to provide excellent service and value, and we appreciate your thoughts.
Member responses to previous surveys have led to many of these current projects underway:
• Opening a new branch in southeast Aurora later this year
• Expanded our main branch drive-thru and added a new ATM
• Launched a mystery shopping program for ongoing service evaluation
• Offering some of the best rates around on auto loans and CDs
Let us know other ways we can further assist you. We’re listening.
So check your inbox (sent out 2/3 and expires 2/23) and complete this short survey for a chance to win one of two $250 Visa gift cards!
If you have questions or didn’t receive your survey, please contact us.